Privacy Policy - Social Seeds

Web, Mobile App and Website_Privacy Policy

INTRODUCTION

Digital Philanthropy Ltd. (o/a Social Seeds) and our affiliates and subsidiaries (“Company” or “We”) respect your privacy and are committed to protecting it by complying with this policy.

This policy describes:

The types of information we may collect or that app users (“you”) may provide when you download, install, register with, access, or use the Social Seeds App (the “App”) and when you visit the website www.digital-philanthropy.com & www.socialseeds.asia (the “Website”).
Our practices for collecting, using, maintaining, protecting, and disclosing that information. We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.

Privacy laws in the Republic of Singapore generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.

This policy applies only to information we collect in this App, on the Website, and in email, text, and other electronic communications sent through or in connection with this App and the Website.

This policy DOES NOT apply to information that:

We collect offline or on any other Company apps or websites, including websites you may access through this App and the Website.
You provide to or is collected by any third party (see Third-Party Information Collection).

Our websites and apps, and these third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.
Links to the privacy policy of third-party service providers used by the app Google Play Services

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, do not download, register with, or use this App and the Website. By downloading, registering with, or using this App or the Website, you indicate that you understand, accept, and consent to the practices described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this App and the Website after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.

Note: You must be 12 years of age or older to use Social Seeds

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect information about you through:

Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us.
Automated technologies or interactions, when you use the App and the Website, for example, usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. The types of information that we collect include:
Personal information that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, email address, telephone number, internet protocol (IP) address, user name or other similar identifier, billing and account information, and any other identifier we may use to contact you (“personal information”).
Non-personal information that does not directly or indirectly reveal your identity or directly relate to an identified individual, demographic information, or statistical or aggregated information. We may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific app feature.
Technical information, including your login information, device type, time zone setting, and usage details.

Information You Provide to Us

When you download, register with, or use this App or the Website, we may ask you to provide:

Information by filling in forms in the App and the Website. This includes information you provide when registering to use the App or the Website and posting material. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the App and the Website.
Records and copies of your correspondence, including email addresses and phone numbers, if you contact us. Your responses to surveys that we might ask you to complete for research or other purposes.
Details of transactions you carry out through the App and the Website, and order fulfilment. We may require you to provide financial information before placing an order through the App or the Website.
Your search queries on the App or the Website.

We provide an opportunity for any user to unsubscribe from our App and the Website or opt-out of contact for marketing purposes on an ongoing basis by sending an email to info@digital-philanthropy.com
You may also provide information for publication or display (“posted”) on public areas of websites you access through the App and the Website (collectively, “User Contributions”). You post and transmit User Contributions to others at your own risk. Please be aware that no security measures are perfect. We cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we do not guarantee that unauthorized persons will not view your User Contributions.

Automatic Information Collection and Tracking Technologies

When you download, access, and use the App and the Website, they may automatically collect:

Usage details. When you access and use the App and the Website, we may automatically collect certain details of your access to and use of the App and the Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the App and the Website.
Device information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.
Stored information and files. The App and the Website may also access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
Location information.

This App and the Website collect real-time information about the location of your device. The technologies we use for this automatic data collection may include:

Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting you may be unable to access certain parts of our App and the Website.
Web beacons. Pages of the App, the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related app statistics (for example, recording the popularity of certain app content and verifying system and server integrity).

We may also use these technologies to collect information about your activities over time and across third-party websites, apps or other online services. Cookies and ad technology such as web beacons, pixels, and anonymous ad network tags help us serve relevant ads to you more effectively. They also help us collect aggregated audit data, research, and performance reporting for advertisers. Pixels enable us to understand and improve the delivery of ads to you and know when certain ads have been shown to you. Since your web browser may request advertisements and web beacons directly from ad network servers, these networks can view, edit, or set their own cookies, just as if you had requested a web page from their site.

Although we do not use cookies to create a profile of your browsing behavior on third-party sites, we do use aggregate data from third parties to show you relevant, interest-based advertising. We do not provide any personal information that we collect to advertisers. You can opt out of off-site and third party-informed advertising by adjusting your cookie settings. Opting out will not remove advertising from the pages you visit, but, instead, opting out will result in the ads you see not being matched to your interests. This implies that the ad(s) you see will not be matched to your interests by those specific cookies. The information we collect automatically is statistical information and may include personal information. We may maintain it or associate it with personal information we collect in other ways or receive from third parties. This usage information helps us to improve our App and the Website and to deliver a more personalized service, including by helping us to:

Estimate our audience size and usage patterns.
Store information about your preferences and customize our App and the Website according to your individual interests.
Speed up your searches.
Recognize you when you use the App and the Website.

If you do not want us to collect this information do not download the App or delete it from your device.

Third-Party Information Collection

When you use the App and the Website or its content, certain third parties collect information about you or your device. These third parties may include:

Advertisers, ad networks, and ad servers.
Analytics companies.
Your mobile device manufacturer.
Your mobile service provider.

These third parties may use cookies alone or in conjunction with other tracking technologies to collect information about you when you use the App and the Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps and other online services. They may use this information to provide you with behavioural advertising or other targeted content. In addition to helping advertisers reach the right people for their products and services, behavioural advertising helps support the App so that you can enjoy free content.

You can opt-out of several third party ad servers’ and networks’ cookies. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

We do not control these third parties’ tracking technologies or how they use them. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For more information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

To provide you with the App and the Website and its contents.
To provide you with information, products or services that you request from us.
To fulfil the purposes for which you provided it or that were described when it was collected or any other purpose for which you provide it.
To provide notices about your account, including expiration and renewal notices.
To carry out our obligations and enforce our rights in any contracts with you, including for billing and collection or to comply with legal requirements.
To notify you when App and the Website updates are available, and of changes to any products or services we offer or provide though it.
To improve our App, the Website, products or services, or customer relationships and experiences.
For marketing purposes.
To allow you to participate in interactive features, social media, or other features on our App and the Website.
To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
For any other purpose with your consent.

Usage information that we collect helps us to improve our App and the Website and to deliver a better and more personalized experience, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our App and the Website according to your individual interests.
Speed up your searches.
Recognize you when you use the App and the Website.

We may use the information we have collected from you to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
According to applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Digital Philanthropy Ltd assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Digital Philanthropy Ltd about our customers and users is among the assets transferred.
To advertisers and advertising networks that require the information to select and serve relevant advertisements to you and others. We do not disclose data about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 women between 35 and 45 have clicked on their advertisement on a specific day). We may also use such aggregate information to help advertisers target a specific audience (for example, men in a specific location). We may use the personal information we collect from you to display our advertisers’ advertisements to their target audiences.
To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.
To contractors, service providers, and other third parties we use to support our business, such as analytics and search engine providers that help us optimize and improve our services. We contractually require these third parties to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process personal information following the same standards set out in this policy.
To fulfil the purpose for which you provide it. For example, if you give us an email address to use an “email a friend” feature, we will transmit the contents of that email and your email address to the recipients.
For any other purpose we disclose when you provide the information, with your consent.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request, according to applicable law.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Digital Philanthropy Ltd, our customers, or others. This includes exchanging information with other companies and organizations for fraud prevention and credit risk reduction.

TRANSFERRING YOUR PERSONAL INFORMATION

We may transfer personal information that we collect or that you provide us to contractors, service providers, and other third parties we use to support the App and the Website (such as analytics providers that assist us with App and the Website improvement and optimization) and who are contractually obligated to keep personal information confidential, to use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

We may process, store, and transfer your personal information in and to other countries with different privacy laws that may or may not be as comprehensive as the law of the Republic of Singapore. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information. Whenever we engage a service provider, we require that its privacy and security standards comply with this policy and applicable Singapore laws.

You are welcome to contact us to obtain further information about Company policies regarding service providers outside of Singapore.

See Contact Information and Challenging Compliance. By submitting your personal information or engaging with the App or the Website, you consent to this transfer, storage, or processing.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies some parts of this App and the Website may not be accessible or may not function properly. For more information about tracking technologies, see Automatic Information Collection and Tracking Technologies.
Location Information. You can choose whether to allow the App to collect and use real-time information about your device’s location [through the device’s privacy settings] If you block the use of location information, some parts of the App may be inaccessible or not function properly.
Third-Party Advertising and Marketing. If you do not want us to share your personal information with unaffiliated third parties for marketing or promotional purposes, you can opt-out by sending an email stating your request to dpo@digital-philanthropy.com
Promotional Offers from the Company. If you have opted in to receive certain emails from us but no longer wish for us to use your email address/contact information to promote our own or third parties’ products or services, you can opt-out by sending an email stating your request to dpo@digital-philanthropy.com. If we have sent you a promotional email, you may unsubscribe by clicking the unsubscribe link we have included in the email.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by sending an email stating your request to dpo@digital-philanthropy.com

We do not control third parties’ collection or use of your information to serve behavioral advertising. These third parties may provide you with additional choices about how they use your information or ways to choose not to have your information collected or used in this way. You can opt out of several third-party ad servers’ and networks’ cookies. Opting out of a network does not mean you will no longer receive advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

DATA SECURITY

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store all information you provide to us behind firewalls on our secure servers. Any payment transactions and other information will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or you have chosen) a password for access to certain parts of our App and the Website, you are responsible for keeping it confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through the App and the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any App and the Website privacy settings or security measures.

DATA RETENTION

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize or aggregate your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

CHILDREN UNDER THE AGE OF 12

Our App and Website are not intended for children under 12 years of age. No one under age 12 may provide any information to or on the App or the Website. We do not knowingly collect personal information from children under 12. If you are under 12, do not use or provide any information on this App and the Website or on or through any of their features. If we learn we have collected or received personal information from a child under 12 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 12, please contact us at dpo@digital-philanthropy.com

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.

If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at dpo@digital-philanthropy.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation.
Examples of such exceptions include:

Information protected by solicitor-client privilege.
Information that is part of a formal dispute resolution process.
Information that is about another individual that would reveal their personal information or confidential commercial information.
Information that is prohibitively expensive to provide.

If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at dpo@digital-philanthropy.com

WITHDRAWING YOUR CONSENT

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at dpo@digital-philanthropy.com. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you make your decision.

CHANGES TO OUR PRIVACY POLICY

We may update our privacy policy from time to time. It is our policy to post any changes we make to our privacy policy on this page with a notice that we have updated the privacy policy. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated and an in-App alert the first time you use the App after we make the change.

We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting this privacy policy to check for any changes.

CONTACT INFORMATION AND CHALLENGING COMPLIANCE

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices.

Please contact us at:
Digital Philanthropy Ltd’s Privacy Officer
dpo@digital-philanthropy.com

We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information and our compliance with this policy and with applicable privacy laws.
To discuss our compliance with this policy please contact our Privacy Officer at dpo@digital-philanthropy.com